AYACHI, Rania; GUILLON, Delphine; VAREILLES, Élise; MARMIER, François; ALDANONDO, Michel; COUDERT, Thierry; GENESTE, Laurent

GUILLON, Delphine
ESTIA - Institute of technology [ESTIA]

VAREILLES, Élise

Langue

Communication dans un congrès

Ce document a été publié dans

CEUR Workshop Proceedings, ConfWS 2018 - 20th Configuration Workshop, 2018-09-27, Graz. 2018-09-27, vol. 2220, p. p.99-102

Résumé en anglais

This short article provides the first ideas and results about the configuration of risks when answering tenders or direct customer demands. Indeed, when an offer is defined, it becomes more and more important to analyze possibilities of risks occurrence and their consequences. Most of the time, this analysis is conducted manually thanks to a risk expert. In this paper, we propose to assist the expert with a risk configuration tool that relies on a knowledge base and that allows to define and evaluate: (i) the risk probability, (ii) the main risk impacts and (iii) the interests of various corrective and preventive actions to mitigate it. We first detail the problem. Then we propose a generic model of risks for calls for tenders. Then we describe some knowledge retrieval queries that support the configuration of risk characteristics. As preliminary studies, we will not be able to discuss hard theoretical results but should be able to show a nice a demo of a first software prototype.< Réduire

Mots clés en anglais

case base reasoning

Knowledge based systems

risk configuration

offer elaboration

Customer/supplier relation

Knowledge model

URI

https://oskar-bordeaux.fr/handle/20.500.12278/182314

Project ANR

Outils logiciels et ProcEssus pour la Réponse à Appel d'Offres - ANR-16-CE10-0010

Unités de recherche

ESTIA - Recherche

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Knowledge retrieval for configuring risks when answering calls to tenders or direct customer demands