BOTTECCHIA, Sébastien; CIEUTAT, Jean Marc; JESSEL, Jean Pierre

ESTIA INSTITUTE OF TECHNOLOGY

CIEUTAT, Jean Marc
ESTIA INSTITUTE OF TECHNOLOGY

JESSEL, Jean Pierre

Langue

Communication dans un congrès

Ce document a été publié dans

LAVAL VIRTUAL VRIC 2010, VRIC (Virtual Reality International Conference), 2010-04-07, Laval. 2010-04-07p. 163-170

Résumé en anglais

T.A.C system was built in order to propose a new mode of remote communication. When somebody needs to be assisted on a manual task, classical technical support methods such as phone or visioconference rapidly show their limits in terms of human interaction. By allowing a distant expert to see exactly what an operator is seeing, he could interact with him in interactive time thanks to augmented reality via an adequate interaction paradigm named "Picking Outlining Adding". By "simulating" co-presence of the expert close to the operator through visual guidance information, ambiguity of language and difficulty of communication are avoided, and operations are easily performed. Scientific experimentation we have conducted and we describe in this article shows the teaching interest and the efficiency of this new mode of communication. The operator learns and operates more rapidly, in complete serenity, increasing reliability of his tasks. Moreover, throughout this paper, we show that the developed principles are sufficiently general to be applied to other use cases of tele-assistance that go beyond the originally planned industrial maintenance.< Réduire

Mots clés en anglais

Augmented Reality

Teleassistance

Collaboration

Cognitive psychology

URI

https://oskar-bordeaux.fr/handle/20.500.12278/205083

Unités de recherche

ESTIA - Recherche

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Experimentation of a New TeleAssistance System Using Augmented Reality

Langue

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Résumé en anglais

Mots clés en anglais

URI

Unités de recherche