ABI AKLE, Audrey; BORGIEL, Katarzyna; MINEL, Stephanie; MERLO, Christophe

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ABI AKLE, Audrey

ESTIA INSTITUTE OF TECHNOLOGY

BORGIEL, Katarzyna
ESTIA INSTITUTE OF TECHNOLOGY
Laboratoire de l'intégration, du matériau au système [IMS]

MINEL, Stephanie
ESTIA INSTITUTE OF TECHNOLOGY

Langue

Communication dans un congrès

Ce document a été publié dans

Advances in Human Factors and Ergonomics 2014, Advances in Human Factors and Ergonomics 2014, 2014-07-19, Cracovie. 2014-07-10, vol. Part 1, n° Section 13, p. 647

Résumé en anglais

The aim of the research presented in this paper is to identify behavior and generic expectations of elderly people (mean=65 years) relevant to Human-Machine Interface (HMI) in the context of health. Our work is based on two industrial cases of health care services. In one case, we conducted user tests on HMI coupled with an eye-tracker to identify one behavior pattern (16 subjects). And in both industrial cases, we realized interviews that reveal generic expectations in terms of information from seniors (16+8 subjects). Then, this double-case approach has enabled us to emphasize the explorer behavior of seniors and expectations “in the periphery of health” with a need for both social and reassuring projection. Based on our results, we propose recommendations for HMI design in our context and which levers (action parameters) for design in other fields.< Réduire

Mots clés en anglais

human machine interfaces

ergonomics

elderly users

social needs

home care

URI

https://oskar-bordeaux.fr/handle/20.500.12278/203717

Unités de recherche

ESTIA - Recherche