A maturity model to assess organisational readiness for change
CHAPOTOT, Emilie
ESTIA INSTITUTE OF TECHNOLOGY
Laboratoire de l'intégration, du matériau au système [IMS]
ESTIA INSTITUTE OF TECHNOLOGY
Laboratoire de l'intégration, du matériau au système [IMS]
CHAPOTOT, Emilie
ESTIA INSTITUTE OF TECHNOLOGY
Laboratoire de l'intégration, du matériau au système [IMS]
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ESTIA INSTITUTE OF TECHNOLOGY
Laboratoire de l'intégration, du matériau au système [IMS]
Language
EN
Article de revue
This item was published in
International Journal of Technology Management. 2011-04-25, vol. 55, n° 3/4, p. 286-296
English Abstract
The presented model which is developed in a European project allows project management teams to assess the organisational maturity to integrate new practices under structural or technological change. Maturity for change ...Read more >
The presented model which is developed in a European project allows project management teams to assess the organisational maturity to integrate new practices under structural or technological change. Maturity for change is defined here as workforce capability to operate effectively in transformed processes. This methodology is addressed to tackle organisational readiness to fulfil business objectives through technological and structural improvements. The tool integrates a set of evaluations structured in three main steps defined as maturity levels. The two first levels 'change impact mapping' and 'As Is and To-Be state comparison' allow identifying departments, organisational actors impacted and introduce evaluations characterising change in processes. The third level 'key factors evaluation' provides needed resources estimation and introduces new work process support. The innovative feature of this model is to integrate technical and human capability for organisational development. This paper brings a practical resource in process design.Read less <
English Keywords
organisational maturity
innovation management
European Project
System for Mobile Maintenance Accessible in Real Time