MERLO, Christophe; PILNIERE, Veronique; BORGIEL, Katarzyna

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MERLO, Christophe

ESTIA INSTITUTE OF TECHNOLOGY

PILNIERE, Veronique

ESTIA INSTITUTE OF TECHNOLOGY

BORGIEL, Katarzyna

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Communication dans un congrès

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10th INTERNATIONAL CONFERENCE ON INTEROPERABILITY FOR ENTERPRISE SYSTEMS AND APPLICATIONS, 10th INTERNATIONAL CONFERENCE ON INTEROPERABILITY FOR ENTERPRISE SYSTEMS AND APPLICATIONS, 2020-11-17, Tarbes. 2020-11-17

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An information system supports the actors’ activities of an organization. Thus, the implementation of a new digital tool is a process of mutual trans-formation between organization and technology, involving changes on sev-eral dimensions. More specifically, its implementation has an impact on the practices of the actors, resulting in significant changes that can be "positive" and/or "negative" for the actors and the work activity. Our work supports these changes to improve interoperability projects based on MDSEA ap-proach and encourage so-called "positive" changes, while facilitating the im-plementation of new IT solutions. We propose to understand both the varia-bility of organizational change and the tool enhancements. Thus, we propose a usage model to characterize individuals’ "usages" and their variability and show that this model only makes sense if it fits into a broader, user-centered approach to explore existing, potential and desired practices. We illustrate the implementation of the model and its ability to represent usage cases of a home care structure digitizing the care record.< Leer menos

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MDSEA Interoperability

Enterprise modelling

Usage model

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https://oskar-bordeaux.fr/handle/20.500.12278/172954

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A usage model to enrich MDSEA approach

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A usage model to enrich MDSEA approach

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Centros de investigación