Interactive Voice Response Service to Improve High School Students Covid-19 Literacy in Burkina Faso: A Usability Study
Language
EN
Article de revue
This item was published in
Studies in Health Technology and Informatics. 2022-06-29, vol. 295, p. 454-457
English Abstract
Mobile technology is widely used in healthcare. However, designers and developers in many cases have focused on developing solutions that are often tailored to highly literate people. While the advent of the pandemic has ...Read more >
Mobile technology is widely used in healthcare. However, designers and developers in many cases have focused on developing solutions that are often tailored to highly literate people. While the advent of the pandemic has called for people to seek and use Covid-19 related information to adapt their behaviors, it is relatively difficult for low literate to get easily access to health information through digital technologies. In this study, we present a Mobile based Interactive Voice Response service designed particularly for low-literate people which provides validated Covid-19 related health information in local African languages. We conducted a field study, among high school students, through a usability study to assess users' perception. The service received an excellent numerical usability score of 78.75.Read less <